Guide
How to Import a Bank Statement into MYOB
Without a bank feed, or for months before it started, MYOB can import an electronic bank statement. It has to be a QIF or OFX file, so here’s where to get one, how to import it in MYOB Business and AccountRight, and what to check when it goes wrong.
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Short answer
MYOB’s help asks for the statement as a .QIF or .OFX file, under 10MB, with dd/mm/yy dates if your bank offers a choice. AccountRight on the desktop also reads QFX and OFC. CSV and PDF aren’t on either list, so a CSV export or a PDF statement has to become a QIF or OFX file first.
In MYOB Business, import the file from the Banking hub. In AccountRight on the desktop, use Get Statement in Reconcile Accounts. Import and reconcile one month at a time if you’re catching up on a backlog, as MYOB suggests.
Getting a QIF or OFX file from the bank
In Australia, these banks name OFX or QIF in their linked help: Westpac, NAB, Macquarie (Macquarie Business Online) and Bendigo Bank. Account and service restrictions apply; see the bank export formats table before downloading.
In New Zealand, these banks name OFX or QIF in their linked help: ASB, BNZ (Internet Banking for Business), Kiwibank (refreshed internet banking, business help), ANZ New Zealand and Westpac New Zealand (Westpac One Business). Account and service restrictions apply; see the bank export formats table before downloading.
CommBank’s new NetBank exports CSV, and ANZ Australia’s linked help names CSV without listing its other software package options. Those sources do not establish an OFX or QIF export.
If the bank only gives CSV, or the months you need are older than its export reaches, the PDF statements are what’s left. See converting PDF statements below.
Import a statement in MYOB Business
MYOB’s steps for MYOB Business in the browser:
- Go to the Banking menu and choose Banking hub.
- For the account, click the three dots (…) and choose Import statement.
- On the Bank statement import history page, click Import statement and choose the bank account the transactions should go into.
- Click Import statement file, then Browse, and select the QIF or OFX file.
- Click Import. A message says how many statement lines were imported, and the transactions appear on the Bank transactions page.
Import a statement in AccountRight on the desktop
AccountRight on the desktop imports the statement while you reconcile. It accepts OFX, QFX, QIF and OFC:
- Go to the Banking command centre and click Reconcile Accounts.
- Enter the account, the Closing Statement Balance and the Bank Statement Date from the statement, then press Tab.
- Click Get Statement, select the file and click Open, then OK.
- MYOB matches statement lines to transactions in the company file by cheque number, date and amount. For anything left in Unmatched Statement Transactions, choose Match or Add Transaction.
- Click Done when every statement transaction is matched or added.
When you only have PDF statements
BalancedPDF converts PDF bank statements to OFX, which is on MYOB’s list. Before you export, each statement is checked against its printed opening and closing balances, and every row links to its line on the PDF. For an OFX file, enter the BSB and account number printed on the statement and the currency (AUD or NZD); the statement needs a closing balance.
The file is OFX version 2.1.1. MYOB’s help lists OFX without saying which versions it reads, and we haven’t tested an import into MYOB ourselves. Convert one statement with the free pages, import it, and check that the number of lines MYOB reports matches the statement before you convert the rest. BalancedPDF doesn’t export QIF.
When the import goes wrong
Transactions are duplicated
MYOB says this happens when the statement includes transactions that already came in through the bank feed. Delete the imported statement, get a new one whose dates don’t overlap what’s already in MYOB, and import that instead.
The import worked but brought in no transactions
MYOB won’t import transactions dated before the Opening balance date in Business settings, or before a lock date. In AccountRight on the desktop, transactions can’t be earlier than the Conversion Month set when the company file was created.
The file is too big
Statement files have to be under 10MB. Import one month at a time, which MYOB recommends for a backlog anyway.
Dates look wrong
If the bank lets you choose a date format for a QIF file, MYOB asks for dd/mm/yy. OFX files carry dates as year, month and day, so the order can’t be misread.
Questions
Can MYOB import a CSV bank statement?
CSV isn’t among the statement formats MYOB’s help lists: QIF and OFX, plus QFX and OFC in AccountRight on the desktop. Turn a CSV or PDF statement into one of those first.
Can MYOB import a PDF bank statement?
No, not as a statement import. Convert the PDF to OFX first, check it against the statement’s balances, then import the file.
Does an OFX file from BalancedPDF work in MYOB?
It’s an OFX 2.1.1 file, and MYOB’s help lists OFX without naming versions. We haven’t tested an import into MYOB, so try one statement first and compare the line count MYOB reports with the statement.
Is BalancedPDF part of MYOB?
No. BalancedPDF is an independent tool and is not affiliated with MYOB. MYOB is a trademark of its owner.
Sources
Checked against MYOB’s help on . Follow its current help if menus or availability change.